The most common cause of privacy and security breaches is human error. Employees and contractors who fall for phishing scams, use weak passwords or are careless, expose critical systems and personal health information to attack by hackers and other malicious agents. The human being is the weakest link in the privacy and security chain.

Privacy laws require that organizations handling personal health information provide privacy and security awareness training to all employees and contractors, including management.

Privacy Horizon has teamed up with Fivel Inc. (a full service learning management company), and NIHI (National Institutes of Health Informatics) to deliver training solutions that meet regulatory requirements and reduces risk and liability of privacy and security breaches.

Privacy and Security Awareness Tutorial

This 40-minute online tutorial provides the basics of privacy and security awareness and complements other parts of your training program, such as employee handbooks, policies and procedures, and FAQs. It can be adapted to any jurisdiction or stakeholder group.

Accessible 7X24 from anywhere, the Privacy and Security Awareness Training Tutorial consists of five lessons:

  • Lesson 1 – Privacy Basics – Definition of privacy, different types of privacy, privacy as a human right, privacy laws.
  • Lesson 2 – Individual Rights – The rights of individuals (patients, clients, consumers) under privacy law, including consent, collection, use and disclosure, access to personal health information and making complaints.
  • Lesson 3 – Your Responsibilities – The responsibilities and obligations of people who handle personal health information under privacy law, including maintaining a position of trust, confidentiality agreements, and the consequences of breaching privacy.
  • Lesson 4 – Protecting Personal Health Information – Definition of security, threats to personal health information, and security best practices.
  • Lesson 5 – Responding to Privacy and Security Breaches – Common causes of privacy and security breaches, recognizing, responding to and reporting a breach.

Following each lesson, the trainee must answer five questions correctly to demonstrate comprehension of the lesson content. To reinforce the learning experience, additional questions can be sent to trainees two, seven or fourteen days after completing the lessons.

The Privacy Horizon/Fivel training platform provides a full-service learning management system to manage administrative, tracking and reporting functions.

Privacy and Security Awareness Tutorial

ePrivacy Essentials

This three part webinar-based program is designed for individuals who have been designated as privacy and security officers in their organizations. The Program consists of three lessons:

  • Lesson 1 – Privacy Fundamentals – this lesson covers the foundations of privacy including privacy principles and privacy legislation in Canada.
  • Lesson 2 – Implementing a Privacy Program – this lesson covers the elements needed in a comprehensive information privacy program. This includes the role and functions of the privacy officer, privacy policies and procedures, agreements with customers and suppliers, monitoring and audit, and other essential subjects.
  • Lesson 3 – Privacy Impact Assessment – this lesson covers the basic components of the privacy impact assessment and how to assess and manage privacy and security risks to personal health information.

For more information or to register for this program, see the NIHI website.

Privacy and Security for Start Ups and Developers

This is a special webinar-based program for start up companies and organizations that develop mobile apps, wearable devices, virtual health services, and other innovative solutions for the health sector. While the focus is on the Canadian health system, the program considers the needs of Canadian tech companies who plan to market their products in the United States, Europe and other global markets and must comply with foreign privacy and data protection laws. The program consists of three lessons:

  • Lesson 1
    – Privacy Fundamentals – What does privacy mean to you and your company? This lesson covers Canadian and international health privacy laws that apply to tech companies and their customers. It’s considers the role of the app developer as defined in privacy law, common requirements and differences between various jurisdictions.
  • Lesson 2 – Privacy by Design – What privacy and security features need to be built into your products and services? This lesson covers the principles of privacy by design, privacy and security architecture, and how to determine privacy and security requirements. It also covers building privacy and security into your agile development methodology.
  • Lesson 3 – Minimum Viable Privacy – What is the minimum set of privacy and security controls needed to function in the healthcare marketplace? This lesson covers privacy and security policies, risk assessment, awareness training, managing your business partners, and managing privacy and security breaches.

For more information or to register for this program, see the NIHI website.

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